The warranty period for bicycle is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge.
After warranty period, the customer has to pay replacement parts and shipping fees. The bike which we sell are factory new regular products, all parts are the same as the original parts.
Warranty coverage by brands
- Himo
- Eleglide
- Fiido
- Ado
- Bezior
- GogoBest
- Lankeleisi
- Paselec
- Samebike
- Revom
- Engwe
- Fafrees
- Touroll
- Duotts
- OneSport
Contact US
support@infinityebikes.co.uk;
Please include following information:
- Order number/ID/Date
- The email and shipping address you used when placed order
- Pictures/Short videos of the problems and a brief description of the problems
Please contact us and get our written approval before sending any item back. Any product returned without acceptance will not be refunded.