Accessories Warranty Form
| Parts | Warranty Period | Sample Questions | The following conditions are not covered by the warranty | |
| Electronic Accessories | Motor | 1 year | 1. Internal gear breakage | l、Damage to the battery, motor and controller caused by the water force 2、Damage to parts caused by vandalism, private maintenance and human collision 3、Damage caused by puncture of tires by sharp objects 4, Damage caused by abuse is not covered by the warranty 5、Unauthorized disassembly, modification, damage caused by replacement parts, etc. 6、Bikes involved in testing, promotion and commercial leasing 7、Products or accessories beyond the warranty period 8, According to the user’s instructions, due to the user’s improper use, repair and maintenance of improperly caused by the consumables damage is not timely replacement, resulting in damage to the relevant parts, no compensation 9, Due to natural disasters, man-made disasters, force majeure or chemical attack caused by destruction and damage 10, Can not provide proof of non-human factors damage materials, such as actual video or pictures, etc. 11, The damage to certain accessories that meet the conditions of the aftermarket did not promptly feedback and contact us to solve the situation, which caused damage to other parts 12, in normal use, such as accessories coating, inner tube, threaded pipe, ordering parts, sprockets, chains, pedals and other wearing parts or consumables, its man-made, normal use and other damage caused by the situation |
| 2. Bearing damage | ||||
| 3. Hub shell cracking | ||||
| 4. Coil burned out | ||||
| 5. Magnet off | ||||
| 6. Clamping stagnation or serious noise, not normal operation | ||||
| Controller | 1 year | 1. Short circuit or open circuit | ||
| 2. Overuse leads to malfunction | ||||
| 3. Cover related .protection function failure | ||||
| Electronic Accessories | Battery | 6 Months | Non-functional | |
| Monitors | 6 Months | Not working, no display | ||
| Switch | 6 Months | Non-functional | ||
| Headlights | 3 Months | Non-functional | ||
| Charger | 1 year | Cannot be charged | ||
| Frame | 1 year | Rust, damage | ||
| Front Fork | 1 year | Non-functional | ||
| Folding Rod | 1 year | Non-functional | ||
| Front Fork Handlebars | 1 year | 1. Natural sealing | ||
| 2. Cracking of key parts | ||||
| 3. Front fork breakage | ||||
| Kickstand | 3 Months | Breakage | ||
| Basic Accessories | Tires | 3 Months | Natural rupture | |
| Brake Lever | 3 Months | Non-functional | ||
| Brakes | 3 Months | Non-functional | ||
| Pedals | 6 Months | Non-functional | ||
| Pulley | 6 Months | Non-functional | ||
| Actuators | 6 Months | Non-functional | ||
| Transmission | 6 Months | Non-functional | ||
| Fenders | 3 Months | Breakage | ||
| Crank | 3 Months | Non-functional | ||
| Brakes | 6 Months | Non-functional | ||
| Windgate | 1 year | Non-functional | ||
| Front and middle axle | 6 Months | Quality issues | ||
| Axle | 1 year | Bend, break | ||